WHAT IS THE WARRANTY FOR REFURBISHED PHONES?

Boost Mobile

THE BOOST MOBILE REFURBISHED WARRANTY

Refurbished phones are backed by Alegre’s 12 month warranty, so you can rest assured that you’re covered. The warranty period begins from the day you receive your device and will be valid up until the very last day of the warranty period.

WHAT DOES MY REFURBISHED PHONE COME WITH?

WarrantyBoost Mobile
YOUR BOOST MOBILE REFURBISHED PHONE INCLUDES In addition to your refurbished phone, you’ll receive a FREE $30 Boost SIM card, a charging cable &am...

HOW LONG WILL MY REFURBISHED PHONE TAKE TO ARRIVE?

Boost Mobile
All orders placed before 11am will ship the same business day and orders placed after 11am will ship the following business day. Metro orders will...

CAN I TRACK MY PACKAGE?

Boost Mobile
YES YOU CAN TRACK YOUR PACKAGE Absolutely. Once your order has been shipped, your tracking number will be emailed to you.

HOW CAN I CHANGE THE MAILING ADDRESS FOR MY SHIPMENT?

Boost Mobile
For security purposes, we can only ship to the address provided at checkout. It is extremely important that the correct and properly formatted ship...

WHAT IS THE 30 DAY SATISFACTION GUARANTEE?

Boost Mobile
THE BOOST REFURB SHOP 30 DAY SATISFACTION GUARANTEE We’re convinced you’ll love your refurbished phone! If you’re not completely satisfied, retur...

CAN I SEE PHOTO'S OF THE SPECIFIC DEVICE THAT I PURCHASE?

Boost Mobile
We don’t take images of every phone. The images below, show examples of the types of minor surfaces scratches or scuffs that you may find on you r...

WHO IS THE SUPPLIER OF BOOST REFURBISHED PHONES?

Boost Mobile
BOOST REFURBISHED PHONES ARE SUPPLIED BY OUR TRUSTED PARTNER ALEGRE. We’ve joined forces with Alegre to offer you great value on plans and refurbi...

I'VE GOT QUESTIONS REGARDING MY PHONE/ORDER, WHO CAN I CONTACT?

Boost Mobile
Our partner Alegre can assist with any questions you have regarding your order. The easiest way to contact Alegre is by email boostrefurbished@aleg...

WHAT IS A REFURBISHED PHONE?

Boost Mobile
A refurbished phone is a gently used, authentic phone that has undergone intensive testing and inspection to ensure it is in great working conditi...

WHAT IS THE DIFFERENCE BETWEEN GOOD AND EXCELLENT GRADES?

Boost Mobile
A refurbished phone is a gently used, authentic phone that has undergone intensive testing and inspection to ensure it is in great working conditi...

I BOUGHT MY PHONE IN COLES. WHAT’S THE WARRANTY & RETURNS PROCESS?

Boost Mobile
COLES REFURB PHONES WARRANTY & RETURNS PROCESS? Boost Mobile premium refurbished phones purchased from Coles, acting as a selling agent of Ale...