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No, all devices are packaged in a Boost premium box. All phones include a FREE $35 Boost SIM card, charging cable and wall charger in the box. Charging cables and wall chargers are supplied to our partner Alegre by a third-party accessory supplier.

Boost devices are cheaper because they are refurbished or pre-owned. Each device is in excellent condition, covered under warranty and comes with a 30 Day Satisfaction Guarantee. Not only are they budget-conscious but eco-friendly too as they are recycled. All our refurbished devices undergo a rigorous 72-point inspection and repair process to ensure they are fully functional before being re-sold. Land a killer deal and buy refurbished with Boost!

Absolutely! All refurbished phones, iPads and smartwatches have been data-wiped and cross-checked against a National Police lost and stolen database. Each device undergoes an industry-leading 72-point check to ensure that it performs at a high standard. They are also covered by a 12 Month Warranty and 30 Day Satisfaction Guarantee for extra peace of mind.

Some of our refurbished phones have had the battery replaced with a new one, these are called "new battery" devices.
As part of our 72-point inspection process, the batteries for all refurbished devices are tested to ensure they meet the manufacturer's specifications. Rest assured, the battery is covered under our warranty and we offer a 30 Day Satisfaction Guarantee on all refurbished products.

No, refurbished doesn't mean damaged or repaired. A refurbished device is a gently used, authentic device that has undergone intensive testing and inspection to ensure it is in great working condition. It may have minor exterior scratches or scuffs but this will in no way affect functionality. Our partner Alegre, sources only Australian compliant devices that have been data wiped and cross checked against a national police lost and stolen database. Our industry leading 72-point check ensures that the product performs at a high standard.

Boost’s refurbished phones and devices are incredibly reliable. All phones undergo an industry-leading 72-point inspection and testing process to ensure each device is in excellent working condition. For additional peace of mind, all refurbished phones are backed by our partner Alegre’s 12 Month Warranty plus a 30 Day Satisfaction Guarantee, so you can rest assured that you’re covered.

At Boost, our customers buy refurbished phones because they get a killer deal on quality devices. Offering the same quality features at a fraction of the price, it’s a no brainer. But hey, it’s not what we say, it’s what our customers say that matters. Check out our customer reviews to learn more about why our customers recommend Boost.